4 Ways AI Helps Agencies Provide Unparalleled Service
One of the many things the COVID-19 pandemic has taught agencies is the value of emerging technologies like artificial intelligence (AI). By using innovative customer experience design, government contact centers have used AI-powered chatbots and voicebots to improve the constituent experience.
Download the article to learn how:
- AI helps agencies, agents, and citizens
- Chatbots and voicebots allow agents to deliver empathy
- AI scales government agency services
Download the whitepaper to learn more.
